Privacy Policy
Protecting Your Personal Data
shoei44 is committed to protecting the personal information of our members. This Privacy Policy explains how we collect, use, store, and disclose your data in line with best practices in information protection.
Our Commitment
shoei44 Six Pillars of Data Protection
We handle member personal information with care, following internationally recognised data protection principles.
Layered Data Security
Your account information and financial transactions are protected with 256-bit SSL encryption. Your data cannot be accessed without valid authorisation.
No Sale of Data to Third Parties
shoei44 does not sell, rent, or disclose member personal information to third parties for marketing purposes without your consent.
Account Control in Your Hands
Members can update, correct, or request deletion of their personal data at any time through shoei44 customer support.
Minimal Data Collection
We only collect information that is genuinely necessary for service delivery, identity verification, and compliance with licensing requirements.
Transparent Cookie Use
shoei44 uses cookies to improve your browsing experience. You are informed about cookie use and can manage your preferences through your browser settings.
International Licensing Compliance
Our privacy policy is aligned with the international licensing requirements we operate under, ensuring recognised data protection standards.
1. Introduction and Scope of This Policy
This Privacy Policy is an official document that explains shoei44's practices in handling the personal information of users who visit our website at shoei44.net and those who register as members of our platform. This policy applies to all aspects of shoei44's services, including account registration, management of deposits and withdrawals, participation in online slot games, live casino, sports betting, and all forms of interaction with our platform.
By using shoei44's services, you agree that your personal information will be processed in accordance with the terms stated in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our services.
2. Personal Information We Collect
shoei44 collects member personal information through the following channels:
- Account registration information: Full name, date of birth, identity card number (MyKad), email address, and mobile phone number.
- Financial information: Bank account or e-wallet details used for deposit and withdrawal transactions via Touch 'n Go eWallet, DuitNow, FPX, or cryptocurrency.
- Gaming activity data: Transaction records, betting history, bonuses claimed, and account activity.
- Technical information: IP address, browser type, device operating system, and access log data for our website.
- Communications: Your correspondence with the shoei44 customer support team via live chat or email.
3. Purpose of Using Personal Information
The personal information we collect is used solely for the following purposes:
- Creating and managing shoei44 member accounts.
- Processing deposits (minimum RM50) and withdrawals (minimum RM50) securely through supported payment methods.
- Verifying member identity to comply with anti-money laundering (AML) requirements and international licensing requirements.
- Providing 24/7 customer support in Malay and English.
- Sending account-related notifications, bonus promotions, and service updates.
- Analysing usage patterns to improve platform quality and the member experience.
- Detecting and preventing fraud, account misuse, or activities that violate our Terms & Conditions.
4. Disclosure of Information to Third Parties
shoei44 does not disclose member personal information to third parties without your consent, except in the following circumstances:
- Payment processors: Transaction information that must be shared with Touch 'n Go eWallet, DuitNow, FPX, or cryptocurrency platform processors to complete your financial transactions.
- Legal requirements: When shoei44 is required by law, court order, or relevant authorities to disclose certain information.
- Fraud prevention: Disclosure to regulatory bodies or fraud prevention agencies to protect the platform and members from unlawful activity.
- Technical service providers: IT infrastructure and cybersecurity vendors who assist us in operating the platform, subject to strict confidentiality agreements.
All third parties we work with are required to comply with data security standards equivalent to our own policy.
5. Data Retention Period
shoei44 retains member personal information for as long as necessary to fulfil the collection purposes stated in this policy, or for as long as required by law and the international licensing requirements we operate under.
After an account is closed or terminated, personal information will be retained for an appropriate period before being securely deleted, except for information that must be kept longer due to legal or regulatory obligations.
6. Technical Security Measures
Protecting member personal information is a priority for shoei44. We implement multiple layers of technical and organisational security to maintain the integrity of your data:
- 256-bit SSL/TLS data encryption for all communications between your device and shoei44's servers.
- Two-factor authentication (2FA) system that members can enable for additional account protection.
- Continuous account activity monitoring to detect unauthorised access attempts.
- Servers protected by firewalls and enhanced intrusion detection systems.
- Regular security checks by the shoei44 technical team.
7. Cookie Policy
The shoei44.net website uses cookies to improve your browsing experience. Cookies are small data files stored on your device when you visit our website. We use the following types of cookies:
- Session cookies: Required to maintain login status and allow basic website functions to run smoothly.
- Preference cookies: Store your language settings and display preferences for future visits.
- Analytics cookies: Collect anonymous usage data to help us understand how members use our platform and identify areas for improvement.
You can manage or disable cookies through your internet browser settings. However, disabling certain cookies may affect the functionality of some parts of the shoei44 website.
8. Marketing Communications
From time to time, shoei44 may send communications relating to promotions, bonuses, and service updates to members who agreed to receive them during registration. This includes information about the 100% welcome bonus of up to RM1,500, VIP cashback programme, and ongoing special offers.
Members have the right to stop receiving marketing communications at any time by contacting the shoei44 customer support team or following the unsubscribe instructions in the email received. Such requests will be processed within a reasonable timeframe.
Your Rights
Member Rights Regarding Personal Data
As a shoei44 member, you have the following rights regarding the personal information we hold.
Right of Access
You have the right to request a copy of the personal information that shoei44 holds about you. This request will be processed once your identity has been verified through our support channels.
Right to Rectification
If the personal information we hold is inaccurate or incomplete, you may request a correction through your account settings or by contacting our customer support.
Right to Erasure
You may request that we delete your personal information, subject to legal and licensing requirements that oblige us to retain certain records for a specified period.
Right to Object to Processing
You have the right to object to the processing of your personal information for direct marketing purposes. Contact our team and we will honour your request promptly.
Right to Data Portability
You may request your personal data in a machine-readable format for the purpose of transferring it to another service provider, where technically feasible.
Right to Restrict Processing
In certain circumstances, you have the right to request that shoei44 restrict how we process your personal information — for example, while a dispute over data accuracy is being resolved.
9. Links to Other Websites
The shoei44.net website may contain links to other websites operated by third parties. This Privacy Policy applies only to the shoei44 platform. We are not responsible for the privacy practices of those third-party websites. We encourage you to read the privacy policy of every website you visit.
10. Amendments to This Privacy Policy
shoei44 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant amendments will be communicated to members via a notification on the website or through your account email.
The "Updated" date at the top of this policy will always show the latest version. Your continued use of shoei44 services after an amendment is published indicates your acceptance of the updated version. We encourage you to review this policy periodically.
Data Privacy Enquiries
If you have any questions or concerns, or wish to exercise your personal data rights, the shoei44 support team is ready to assist.
Email: [email protected]
FAQ
Privacy FAQ
Answers to questions frequently asked by shoei44 members about managing their personal data.
Join shoei44 Today
Your Data is Safe. Your Game is Secure.
Register a shoei44 account with confidence — your privacy is protected, your transactions are secure, and our support is available at all times.